Our Service
Full-Service Package 📦
At EcoToilet, we've designed our service to be comprehensive and hassle-free. When you choose to rent one of our units, you'll be pleased to know that maintenance is automatically included. For those who prefer to purchase, we offer the option to book a maintenance contract, ensuring your EcoToilet remains in top condition.
Our maintenance service is thorough and includes:
• Regular cleaning to keep your unit fresh
• Monthly deep cleaning for a spotless environment
• Timely replenishment of supplies
• Responsible waste disposal
• Minor repairs as needed
• Detailed documentation of all services performed
We're proud to offer our service across most of Germany, utilizing both our trusted external service providers and our dedicated in-house team. This wide coverage ensures that no matter where you are, your EcoToilet will receive the care it needs.
To help with your planning, we recommend scheduling maintenance every 100 uses. On average, you can expect an emptying interval of around 6 weeks. However, we're always flexible and ready to adjust to your specific needs.
We understand that sometimes the unexpected happens. That's why we offer an optional vandalism damage insurance for a small monthly fee, giving you peace of mind.
Cleaning & Disinfection 🧼
Our experienced team takes pride in maintaining the highest standards of cleanliness. We use innovative techniques that ensure thorough cleaning while minimizing water usage. All our cleaning agents are biodegradable, aligning with our commitment to environmental responsibility. Regular disinfection is part of our routine, and we make sure that consumables are continuously refilled, so you're never caught short.
Waste Disposal 🚽
We've implemented cutting-edge technology that separates different phases of excreta in our public stationary toilets. This innovative approach significantly reduces the frequency of collections, making our service more efficient and less intrusive.
For our mobile and basic toilets, we use wood shavings as a natural deodorizer. If you've opted for a long-term rental, we'll collect the excreta on a regular schedule. Need more frequent collections? Just let us know, and we'll adjust our service to meet your requirements.
Maintenance & Repairs 🔧
Our public EcoToilets are designed to be accessible around the clock, free of charge. To ensure this constant availability, we conduct regular maintenance and promptly address any repairs. We've made it easy for users to report any issues they encounter - a simple scan of a QR code is all it takes to alert our team.
Composting & Recycling ♻️
At EcoToilet, we believe in closing the nutrient cycle. That's why the excreta we collect doesn't go to waste. It's either processed into nutrient-rich compost or used for energy recovery. Our vision extends beyond our immediate service - we're working towards promoting the composting of human excreta throughout Germany, contributing to a more sustainable future.
Logistics and Velo-Depot Concept 🚲
We're committed to reducing our carbon footprint, and this extends to our logistics operations. In urban areas, you'll often see our maintenance teams arriving by bicycle or public transport. This innovative approach, which we call our Velo-Depot Concept, allows us to provide efficient service while minimizing CO2 emissions.